PT Journal
AU Hlousek, V
TI Elders' satisfaction with health care in the hospital for patients with long-term illnesses
SO Journal of Exceptional People
PY 2020
BP 51
EP 61
VL 9
IS 2
DE elder; hospitalization; satisfaction; health; recommendation
AB For six years, we monitored the rating of hospitalized elders to doctors' expertise, care and helpfulness of nurses, willingness of ambulance workers and behaviour of cleaners. The responses were monitored according to the elders' gender and age. We also monitored their satisfaction with the quality of food, quality of room equipment and free entry of visitors. The willingness to recommend the hospital to friends showed a statistically significantly closer relationship (p < 0.0002) to most of the selected signs of health care than a feeling of improved health. Statistically significantly more negative attitudes were expressed mostly by men (nwomen = 168, nmen = 89; F < 0.02; p < 0,05).
ER